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FAQ

How to track the order?

For sea shipment and air shipment, we will provide you the B/L after we receive it from shipping companies. And, for express delivery, our service people will send you a notification email with tracking number.

What's the incoterms?

FOB, CFR, CIF, DDU are acceptable. We can arrange shipment to your nearest seaport or airport. For small quantity orders, we can deliver the goods to your office by express directly.

What's the payment method?

T/T (wire transfer), PayPal, Western Union are acceptable.

What's the shipping method?

By sea, by air or by express. This depends on the shipping quantity.

How is the lead time be calculated?

The lead time starts when we receive the payment.

Any discounts available?

We offer extremely competitive pricing and high quality products. For great quantity orders, you can ask our service people for some special discounts.

What are the prices?

The price depends on the product, order quantity and options. Please send a quote request email, and our service people will provide you price list with different quantities, and different shipping methods.

How to order?

Browsing through our various categories, and choose the products you are looking for. Then send inquiries to us by email, our service people will reply you within 24 hours.